Overview LMI is a consultancy dedicated to powering a future-ready, high-performing government, drawing from expertise in digital and analytic solutions, logistics, and management advisory services. We deliver integrated capabilities that incorporate emerging technologies and are tailored to customers’ unique mission needs, backed by objective research and data analysis. Founded in 1961 to help the Department of Defense resolve complex logistics management challenges, LMI continues to enable growth and transformation, enhance operational readiness and resiliency, and ensure mission success for federal civilian and defense agencies. LMI has been named a 2022 #TopWorkplace in the United States by Top Workplaces! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible! LMI is seeking a software tester to be part of a team that is delivering comprehensive software testing support for the products developed within the USPS Artificial Intellgence Virtual Assistant (AIVA) Team. All software testing candidates must have strong communication skills, a passion for testing, and a desire to learn new technologies on high-profile projects. Responsibilities Collaborate with a team of seasoned professionals to craft, implement, and evaluate test scenarios for USPS Innovation Lab's cutting-edge, customer-facing, hardware, and software technologies. Interact professionally with customers and team members to solve problems. Carry out test cases and testing scripts to identify defects. Present test results to customers, developers, and others. Support root cause analysis on defects found to identify and mitigate project risks in order to provide feedback to developers. Support completion of comprehensive testing against the software, ensuring all features function as designed and intended, running manual and automated tests to assess performance, compatibility and user interface. Support testers, developers and business teams in the identification of testing approaches and infrastructure. Rapidly test designs with users using both passive and active methods. Provide input to front-end application developers on how to effectively deliver model outcomes to users. Ensure compliance with industry standards, best practices, and regulatory requirements, including accessibility (508 compliance) reducing rework and cost where possible. Qualifications MINIMUM REQUIREMENTS: Minimum bachelor’s degree in computer science, management information systems, engineering, or a related field. Two (2) or more years of professional experience. Demonstrated experience in agile software testing. Ability to execute test cases based on business requirements. Strong communication skills both verbal and written and the ability to work tactfully with a team of software developers and domain experts. Ability to professionally interact with customers and team members to solve problems. Presentation skills to regularly present test results. Ability to manipulate and analyze data using Excel, or other tools. Ability to obtain a USPS security clearance. PREFERRED EXPERIENCE/SKILLS: Basic understanding of Python, C#, HTML, ASP.NET, SQL and JavaScript desired. Experience testing various types of software, such as web and native mobile applications desired. Experience using formal task and ticketing applications such as Atlassian JIRA or Bugzilla desired. Knowledge of information systems and experience working with federal agencies desired. Experience working in a consultant/client environment is desired. Prior experience with DialogFlow, Google Cloud Computing Services, ALM and Version 1. Familiarty with AI and machine learning concepts and their applications in user experience design.
