Manager – Ad Ops

Kargo • Fulltime • Chicago, IL, USA, United States • 3m ago

Kargo creates breakthrough cross-screen ad experiences for the world’s leading brands and publishers. Everyday, our 600+ employees bring the power of their creativity and diversity to radically raising the bar on what mobile, CTV, AI, social, and eCommerce can do to wow consumers and build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, Austin, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2024, Kargo was recognized as a Best Place to Work by Ad Age and Built In.

Who We Hire

Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment.

Title: Manager, Campaign Management

Job Type: Full Time, In-Office Required

Job Location: Chicago, IL

The Opportunity

The Campaign Manager is a member of the campaign management team, which provides services to our clients and ad sales through campaign management, delivery management, performance optimizations, creative troubleshooting, and programmatic channel management. The Campaign Manager will be responsible for the implementation of online advertising campaigns across Kargo including setup, QA, and launch mobile direct and programmatic ad campaigns. You will work with both internal teams and external parties to ensure campaign delivery objectives are met. You will have expert knowledge of ad serving systems and a passion for new and emerging technologies. You will also have a collaborative and “can do” attitude to help interface with our Analytics and Media team and deliver exceptional media solutions.

The Daily To-Do

Perform pre-launch activities, including: campaign builds, site list adjustments, snippet generation, and other tasks
Own pacing & delivery of campaigns
Accurate campaign setup and on-time launch; maintain proper budgeting within ad servers to limit leakage or over-run revenue
Communicate with Sales Planning team when campaigns are under-pacing, to secure additional inventory
Work with Client Services Manager to optimize campaign performance against client
KPIs and communicate when faced with campaign pacing issues
Provide 1st & 3rd party reports on scheduled or ad hoc basis
QA line items to ensure proper set up, ensuring various types of creative tags and pixels are properly trafficked within DFP
Ability to troubleshoot issues independently before escalating to next level
Submit troubleshooting tickets within selected ticketing management system
Update campaign trackers with correct campaign/placement/line item information and 3rd party delivery

Qualifications

BA/BS preferred
Previous knowledge in client services, ad operations and serving solutions a plus, especially DFP
2-3 years previous experience
Must be comfortable with complexity and thinking on multiple levels of abstraction; demonstrated use of critical thinking techniques
Excellent judgment and acute sense of self-awareness
Experience in Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets
Proven communication, questioning, and listening skills in formal and informal settings
Effective time management skills – ability to prioritize and meet deadlines
Comfort with fast-paced, dynamic working environment with shifting priorities
Proficient in different 1st party and 3rd party reporting, (DFP, DFA, Moat, Atlas, DV and IAS, etc..)
Understanding of programmatic operations (header bidding, PMP, PG, AG, Server to Server, etc)