ABOUT THE POSITION
With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.”
As a Co-Manager, you will be a leader that plans and directs day-to-day operations of the store primarily guided by the Store Manager. This role executes strategies to improve customer service, drive store sales, increase profitability, implement marketing and promotional directives that will increase sales and grow our existing customer base. You will be responsible for driving high store standards and conditions while fostering a positive team environment, developing diverse associates of all levels to best prepare them to successfully obtain their career goals as well as meet field and corporate goals.
HOW YOU’LL MAKE A DIFFERENCE
- Provides leadership, direction and coaching to the other leadership and associate staff.
- Identifies and creates plans to enhance employee productivity and performance (e.g., track employee results and makes suggestions for modifying goals accordingly)
- Demonstrates exceptional customer service and problem-solving skills by assisting customers regarding product, features, benefits, availability, and resolving escalated complaints.
- Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
- Identifies store hiring needs and conducts interviewing, hiring, training for a diverse store staff; conducting and plans employee training, development, and coaching.
- Motivates, educates, guides and develops diverse associates to meet long range growth plans/career paths within the store, field and general office.
- Assists the store leadership team on other responsibilities as needed
YOU HAVE
- Bachelor’s degree, applicable certification or equivalent experience
- 3 years functional experience
- No formal management experience required, however has experience in leading projects and people
- Strong problem-solving skills; ability to resolve technical, operational and organizational problems and drive decisions that impact finances, efficiency and effectiveness of the store
- Skill operating a Point of Sales (POS) system, and various software packages
JOB CONDITIONS
- Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
- Occasionally requires the ability to work in place
- Ability to clearly communicate with others
- Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.
Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The Know Your Rights poster is available here: https://www.eeoc.gov/poster The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.
If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested.
