Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose.
Bouldering Project’s mission is to foster meaningful human connection with the most inspiring and inclusive climbing, movement, and community spaces. We care deeply about humans. We’re driven by the pursuit of better. We create joyful places and pathways for climbing, fitness, yoga, and social experiences that inspire people to challenge themselves and engage in a lifestyle centered around health, friendship, and purpose. Climbing programs instructors provide exemplary leadership and foster a safe and inclusive environment for all program participants. Instructors lead and facilitate climbing instruction and activities across all programs and are expected to follow and uphold all Dallas Bouldering Project rules and policies.
GENERAL RESPONSIBILITIES
- Group Facilitation and Instruction
- Facilitate check-in, waiver, rental shoes, facility rules and orientation with program participants
- Develop and execute lessons that contribute to and reflect the quality of BP Dallas’s programs
- Instruct program sessions in collaboration with/under the guidance of the Programs Supervisor
- Participate in individual and group coaching of scheduled groups
- Provide excellent customer service to all individuals entering the Dallas Bouldering Project facility
- Maintain regular communication with the Programs Supervisor regarding programming in DBP
- Communicate with participants in a friendly and professional manner.
- Provide ongoing feedback to participants and the Programs Supervisor regarding the needs and development of the participants.
FACILITY SAFETY AND INCIDENT RESPONSE
- Ensure that all participants are aware of the risks, rules, and regulations of the facility.
- Actively promote risk mitigation through ongoing instruction and orientation.
- Ensure the safety of participants, staff, and regular customers through group organization, oversight, and control.
- Respond to any and all safety or health incidents following the safety manual and protocol.
- Documentation of incidents through incident report log.
- Track and maintain Dallas Bouldering Project youth program equipment.
- Other duties as assigned.
REQUIREMENTS
- Enjoys working with people.
- Available to work evenings and/or weekends.
- Technical Proficiency in climbing.
- Ability to communicate clearly.
- Possess a high level of athletic empathy.
- Previous customer service experience preferred.
- First Aid/CPR certification preferred.
WORKING CONDITIONS
- Many duties require the availability to work a flexible schedule based on business needs and events, including evenings and weekends. Duties often occur before and after regular business hours. Occasional travel is required to support landmark events at various BPs.
COMPENSATION & BENEFITS
- Pay band begins at $15/hour and up, DOEFull-time benefits for staff averaging 30+ hours per week, including health insurance and PTO.
- Gym membership for you and a partner.
- Gear and merchandise discounts in-store and at local retailers.
- Health and well-being programs.
- A work environment where community, respect, and balance are core.
Bouldering Project strives to embody equal opportunity in our workplaces. We believe that different perspectives and identities strengthen our communities and unlock our potential.
