Pair Team modernizes primary care with tech-enabled clinical support teams. Our software enables a geographically distributed care coordinator team to provide high-touch care to patients, helping them better understand their care plan, navigate the complex healthcare system, and achieve their health goals. Our solutions reduce healthcare costs, improve health outcomes, and empower patients to be active participants in their healthcare plans. Based in San Francisco and founded by experienced healthcare technologists and clinicians, Pair Team aims to empower both patients and clinicians to rethink healthcare access and navigation.
About Pair Team
Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination. Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.
Our Values
- Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
- Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
- Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
- Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
- Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
In the News
About the Opportunity
As Pair Team’s People Business Partner, you’ll have the privilege and responsibility of supporting our Care Team employee experience while helping to lay additional foundations with Pair Team's People team. You’ll be a champion of Pair Team culture, values, and strengthening a psychologically safe working environment. Partnering with the EVP of Operations, Care Team leaders, and People Team, you’ll advise the organization on best practices so that our employees continue to have fulfilling, engaging experiences working at Pair Team as they improve healthcare access and outcomes for underserved communities. Ultimately, you’ll be nurturing and continuing to build People processes and systems that scale Pair Team’s culture as we rapidly grow.
This is a fully remote position that reports directly to the Senior Manager, People.
What You’ll Do
- Have influence on shaping the culture of a fast-growing team
- Manage and improve our employee relations and People processes so that Pair Team team members feel supported and valued by the organization
- Partner with and coach Care Team managers as a support with performance management, retention, engagement and overall team success
- Assist divisions in organizational design activities to streamline and implement new organization structures, roles, and/or processes that create speed & efficiency and support rapidly shifting business demands
- Assist in the development and implementation of change management strategies to support the evolution of the business and achieve sustainable business results
- Ensure compliance with all applicable regulations, laws, and rules as a means of best practice
What You’ll Need
- 4+ years as a People/HR BP, preferably with experience at fast-growing health-tech or health-adjacent companies
- Team-player and able to flex as needed to support Care Team support and People Team initiatives
- Passionate about supporting employees to do their best work
- Strong communicator and able to easily build trust and rapport with stakeholders
- Mission-driven and passionate about helping marginalized communities
- Experience gaining trust and building strong working relationships with diverse team members and organization leaders
- Proven ability to use metrics-driven approaches to solve complex people problems
- Strong program management skills, proven ability to design clear and efficient processes, and a very detail-oriented yet flexible approach to problem solving
- Highly organized and self-motivated to work successfully in a remote environment
Because We Value You
- Competitive salary: $100,000 - $120,000 (depending on experience)
- Equity compensation package
- Flexible vacation policy – take the time you need to recharge
- Comprehensive health, vision & dental insurance
- 401k
- Work entirely from the comfort of your own home
- Monthly $100 work from home expense stipend
- We provide the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
Pair Team is an Equal Opportunity Employer. At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
_Pair Team participates in E-Verify to verify employment eligibility for new hires.
Any offer of employment at Pair Team is conditioned upon passing a pre-employment background check. Following a conditional job offer, candidates will undergo comprehensive employment background checks, including; criminal history, reference checks, and driving records if a role requires vehicle use.
