About The Juggernaut
The Juggernaut is a NY-based consumer subscription company and community for global South Asians and the South Asia-curious. Targeted subscription media is a valuable bet: Black Entertainment Television (BET) sold to Viacom for $2.3b in 2000 and Liberty Media valued Univision at $14b in 2017. The U.S. South Asia diaspora alone has over $1 trillion of spending power and is the fastest growing demographic in the U.S., yet is underserved. We're backed by some incredible investors, including Precursor Ventures (also in The Athletic, Superhuman), Kevin Lin (co-founder, Twitch), Adam Hansmann (co-founder, The Athletic), and Balaji Srinivasan (ex-Coinbase CTO, ex-GP a16z).
About the role
Skills: CSS, HTML, JavaScript, React, Node.js, React NativeThe Juggernaut is a new type of company that aims to be the community of record for global South Asians and the South Asia-curious. We're headquartered in New York and backed by great investors, including Y Combinator, Precursor Ventures, Twitch co-founder Kevin Lin, The Athletic co-founder Adam Hansmann, and ex-Coinbase CTO Balaji Srinivasan.
More about us in The Guardian, Axios, NiemanLab, TechCrunch, HBS MBA blog, Poynter, Cheddar, CNBC, and Forbes.
The opportunity
We’re looking for a full-stack engineer to help build, deliver, and iterate on a beautiful, high quality experience for our customers and potential customers. From personalizing the reading experience to developing new community features, you'll be responsible for end-to-end product development, with a focus on data architecture, conversion, back end, front end design, and more. You'll set best practices and document them, and be a champion for high-quality code.
Our tech stack
We use Contentful as our CMS, Stripe as our payments processor, Postgres for our database, and Next.js for our frontend (React). There are many more components but you will also have a role in modifying our tech stack as we grow.
Some of the problems you'll be solving:
- Implement best-in-class analytics to measure product performance and user engagement
- Pay back some of our tech debt, but figure out what tech debt we can get away with
- Improve subscriber conversion, engagement, retention, and virality; create a process for continuously improving each element
- Build out community features across mobile and web
- Document product decisions to ensure we have a record of our product playbook and learnings
- Participate in interviewing customers and hiring teammates, influencing team culture
- Help define and build the product roadmap beyond our core web site and app
Who we’re looking for:
- You’re a software engineer with proficiency in modern web development frameworks
- You are comfortable measuring the "ROI" of product decisions and prioritizing tasks
- You have an eye for user-centric design, and can improve UI/UX
- You write clean, maintainable, scalable code and develop, test, and iterate quickly
- You are eager to grow and help others grow, and know when to bring in help
- You can balance perfection with getting things done
What it’s like to work at The Juggernaut:
- You are ambitious — Even if you’re a bit shy of your ultimate, ambitious target, you can often push yourself further than you think.
- You have taste — You are an expert in your domain and read and practice a lot so you know what great looks like. Even if you can’t articulate exactly why something isn’t working, you can work towards getting there.
- You are context- and data-driven — Even if certain solutions worked before, you think about the context and the data you have and how that might prove/disprove your hypothesis. Our customers are always surprising us — so unearth the context (and the data) first.
- You are reliable and nail the details — You get things done when you say you will. And if you can’t, you communicate what’s going on. You also nail the details when they matter — ensuring that our site doesn’t go down, for example.
- You don't miss the forest for the trees — You keep the big picture in mind as you make decisions. You don't say yes to everything, but know whether you're solving the right problem at the right time.
We started The Juggernaut because we were tired of reductive South Asian storylines. If you're someone who wants to redefine what a 21st century community looks like, do reach out.
Technology
We are looking for our first full-stack engineer to help take us to the next level, from a newsletter to a South Asia-focused media giant, using the power of software and data. Depending on experience and milestones, the role could transition into that of CTO or Head of Product and Technology.
Building a media company is difficult. Building a media company powered by subscription and having your customers open up their wallets means building an excellent user experience and getting the stories right. We are looking for someone who can test and iterate quickly. We are looking for someone who can define our initial tech stack and architecture for a paywall-powered media platform (and, eventually, an app). You will build the tools to improve user engagement across platforms (newsletter, social media, site, etc.) to help build and grow a thriving online and offline community. You will help build the tools that allow us to quickly understand which stories are worth covering or curating, as well as identifying potential contributors. You will help build the elements of a successful, innovative referral program.
The interesting problems to solve include: what subscription offer can lead to the highest conversion, what paywall best balances user engagement with revenue (absolute paywall, a few free articles, locked articles), which platforms (newsletter, site, social) will drive the highest engagement.
