Job Title: Global Director, People & Culture

Location: This job is open to candidates in countries we have staff in– France, Germany, Spain, Sweden, UK, India, Australia, US. Please note that we currently do not have the infrastructure to support visa sponsorship and you must have the relevant right to work in your country of residence.

Reports to: Executive Director

Employment Type: Full-time, Non-Exempt

Hours per week: 35-40 (depending on local employment laws)

Compensation: Salaries at CPI are non-negotiable to counter inequity; starting salary based on 10+ years of experience and country of residence (to match our current 2024 salary bands)

Closing date: October 15, 23:59 CEST (11:59pm Central European Summer Time)

About the Centre for Public Impact (CPI):

At the Centre for Public Impact, we believe in the potential of government to bring about better outcomes for people. We are a global not-for-profit organisation, founded by the Boston Consulting Group, who serve as a learning partner for governments, public servants and the diverse network of changemakers who are leading the charge to reimagine government so that it works for everyone.

We are a small organisation, but our global footprint is expansive. Along with the Europe team, we have a team in Australia/ Aotearoa New Zealand, Asia and North America. We are all aligned by the Global Hub operational team who provides people & culture, operational, finance, and communications partnership across the regions.

Our Values:

Curiosity - We champion exploration and creativity.
Courage - We are authentic and brave in our decisions and actions.
Collaboration - We share power and work together.
Empathy - We embrace others’ perspectives and experiences.
Equity - We disrupt systemic barriers to shift power.

Position Overview:

At CPI, we believe that our people are at the heart of our success. We are looking for a Global Director of People & Culture who will champion a people-centred approach to drive our organisational culture, foster development, and prioritise diversity, equity, inclusion, and belonging (DEIB). In this role, you will lead our global HR function, supporting employee relations, engagement, global operations, and employee relations across our international footprint. This role sits within our People & Culture Team, which provides leadership and partnership to all of our global teams including Europe, Australia, Asia, and North America.

Our belief in diversity, equity, inclusion, and belonging (DEIB) is not just a buzzword - a core part of our mission. We seek a director who not only shares this commitment but also embodies it in their leadership. This role will be crucial in shaping our DEIB initiatives, driving strategic people and culture efforts. This is a critical role to ensure that CPI continues to be a place where people thrive, feel valued, and supported. Reporting to the Executive Director, this role will oversee the development and integration of global human resources strategies that support our mission and values.

Key Responsibilities:

Global People & Culture Strategy:
- Oversee the development and implementation of CPI’s global People & Culture strategy, ensuring alignment with CPI’s mission, values, and organisational goals.
- Lead the advancement of people and culture systems, processes, and practices across all regions, fostering a sense of belonging across all.
- Partner with regional leaders to tailor strategies that reflect local contexts while maintaining global consistency.
- Align the people and culture strategy with CPI’s overall strategic goals, ensuring that the organisation’s talent and culture are key drivers of its success.
Employee Experience and Engagement
- Lead efforts to enhance employee engagement and well-being across all CPI regions, fostering a positive and inclusive work environment.
- Oversee talent management strategies, including recruitment, retention, and succession planning, ensuring we attract and retain top talent.
- Oversee the entire employee lifecycle, ensuring a positive experience for all CPI employees, from onboarding to offboarding.
Strategic DEIB Leadership
- Lead and enhance our global DEIB strategy, embedding it into all aspects of CPI’s operations and culture.
- Serve as a senior advisor to the executive team on DEIB matters, providing insights and strategies to promote an inclusive culture.
- Cultivate a supportive and inclusive work environment focused on staff well-being and psychological safety.
- Drive change management efforts, particularly in building robust DEIB and people and culture infrastructures.
Organisational Development and Policy Creation
- Lead organisational development initiatives that promote growth, learning, and adaptability within our teams.
- Create, review, and update global People and Culture policies and procedures that align with local labour laws and best practices across different regions.
- Regularly assess the effectiveness of organisational structures and recommend adjustments that support CPI’s long-term goals.
- Serve as the primary point of contact with external law firms across multiple regions, ensuring effective coordination of employee legal and policy matters.
Leadership and Collaboration
- Continuously innovate and improve CPI’s People & Culture practices, drawing on global best practices and emerging trends.
- Collaborate with global teams to assess the effectiveness of our People & Culture ensuring our People & Culture initiatives are aligned globally and culturally relevant locally.
- Collaborate with regional and global teams to ensure alignment and cohesion across different offices and cultural contexts.
- Build and nurture cross-functional partnerships to drive strategic initiatives that enhance both organisational culture and operational effectiveness.

The person we are looking for will:

Have 10+ years of experience in a senior HR/People and Culture role & strong DEIB experience, particularly in the non-profit/charity/social impact space.
Be a people-focused leader with excellent interpersonal skills and a passion for fostering positive, inclusive workplaces.
Be committed to actively cultivating a culture of equity, inclusion, and belonging in the workplace.
Have a track record of successfully developing and implementing people strategies that align with organisational goals.
Be a strategic thinker with the ability to balance day-to-day HR responsibilities with long-term cultural and organisational development goals.
Have experience working in a global organisation, with an understanding of the complexities of international organisations, labour laws, and People & Culture/HR practices.
Possess excellent problem-solving skills and the ability to provide sound legal advice in complex situations.
Exhibit flexibility and adaptability, with the ability to navigate change and lead in a dynamic, fast-paced environment.
Have high integrity, with the ability to hold confidential information and conversations tightly.
Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations with directness and kindness at all levels of the organisation.
Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of.

Salary, Benefits, and How to Apply

At the Centre for Public Impact, we are committed to countering pay inequality and recently completed a global compensation benchmarking process to ensure that we're paying our staff fairly and well for the roles that they hold and therefore, salaries at CPI are non-negotiable. Salary rises with experience, which includes work experience, educational experience, and lived experience.

CPI offers comprehensive benefits to its employees including a range of high-quality health, dental, and vision plans for staff; employers' contribution to pension as applicable; dedicated annual professional development funds; generous paid leave with minimum time off of 25 days along with public holidays; paid parental leave and extended illness leave; and a year-end organisation-wide closure. We are a remote-first organisation and anticipate this position will require approximately 15% domestic and international travel.

To advance our purpose of reimagining government so that it works for everyone, CPI seeks to attract and support a diversity of backgrounds, experience, talent and thought. For this reason, we encourage applicants from all backgrounds to apply. This includes candidates who have previously found it hard to be considered for other positions on the basis of their qualifications, disabilities, personal background or life events. If you would like to apply for the position but see a barrier to joining us, please do apply and we will work with you to find a solution. You can also read our full Diversity, Equity and Inclusion Policy here.

We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires four paragraph-length answers which is the first round of the selection process. Your application will be anonymised for review. Although we ask for your CV, it will not be looked at until further down the process.

Please apply by the closing date of October 15, 23:59 CEST (11:59pm Central European Summer Time) as the portal closes automatically and we will not be able to reopen it.

CPI is an equal opportunity employer. Applicants will not be discriminated against because of caste, race, colour, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

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Global Director of People & Culture