We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

What you’ll be doing

As a robotics QA engineer, you will focus on keeping a high quality bar and ensuring that our delivery robots continue to operate reliably, efficiently and safely in the market. You will achieve this by being dynamic and understanding the complexity of our system starting from hardware, embedded software, linux OS, SDKs, autonomy software, backend infrastructure, cloud microservices, mobile and web applications. You will own various testing initiatives for controlled and uncontrolled environments that will require collaboration across many teams and disciplines. You can be part of research, development, troubleshooting and release testing functions that align with company goals. This is an in person role located in our Operations headquarters in Los Angeles.

Key Responsibilities

Design, develop, and execute test plans and test cases for autonomous vehicle software and systems.
Perform functional, regression, integration, and performance testing.
Identify, document, and track software defects and issues.
Collaborate with development and engineering teams to understand system requirements and functionality.
Participate in code reviews and provide feedback on testability and quality.
Contribute to the development and maintenance of automated test scripts and frameworks.
Assist in the continuous improvement of QA processes and methodologies.
Analyze test results and provide detailed reports on software quality and performance.
Present test artifacts and test reports to a wide range of audience for release readiness to Staging environments
Take part in our continuous improvement quest to make our robots more autonomous and safe every day.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent experience.
3+ years of experience in Software testing or Quality Assurance.
Basic understanding of software development life cycle (SDLC) and QA methodologies.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills for audiences ranging from technicians to senior executives
Detail-oriented with a passion for ensuring product quality. Be confident in making data driven decisions.
Experience with issue tracking, configuration management tools, workflows and practices such as JIRA.
Hands-on approach to the test and debugging of full stack end-to-end systems.
Troubleshoot complex technical issues and work closely with engineering teams to resolve them.
Values a Safety mindset that aligns with our pursuit of finding truth on the sidewalk.
Not afraid to ask questions with an inquisitive mind to find points of failure across our systems.
Familiarity with programming languages such as Python, Java, or C++.
Knowledge of version control systems (e.g., Git).
Familiarity with API architecture, testing and automation.
Comfortable working in high ambiguity situations and balancing multiple changing priorities in a fast paced environment.

What makes you standout

Outdoor Field testing experience to support various testing or root causing initiatives of our delivery robots.
Experience in data analysis of test results including probability and statistical analysis techniques
Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
Experience with JIRA Test Case Management tools (e.g., Xray)
Familiarity with Cloud infrastructure, data formats, flows, storage and analytics (ie GCP)
Experience with testing embedded systems and understanding of autonomous vehicle technology and its challenges.

Experience with test automation tools is a plus.
Experience in one or more of the following industries: automotive, medical, aerospace, robotics
Experience developing software scripts (Python, Bash) for automating hardware tests
Experience working in Unix/Linux environments
Experience with writing, training and maintaining SOPs for Operational Efficiency
Experience with visualization tools (e.g., Grafana, LookerStudio, Thoughtspot)
Experience with feature management and experimentation (e.g., LaunchDarkly)

Hiring locations

Currently, we are only hiring US and Canada residents, even for remote jobs.

More about us

Serve Robotics is the team that created the Postmates delivery robot and brought it to life in LA, completing tens of thousands of deliveries in LA’s busiest neighborhoods. Now we’re an independent company growing rapidly in order to connect people with what they need via robots designed to serve people.

We are proud to be an equal employment opportunity and affirmative action employer. Qualified applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

See Serve in action

Serve at TED 2020 main stage

Serve Robotics jobs

QA Engineer