Overview
NextView is currently seeking a full-time Network Operations Associate. This person will report to and assist NextView’s Director of Platform, Rachel Hodes, with a variety of different projects and initiatives, while also gaining direct exposure to the entirety of the NextView investing team and portfolio of early-stage founders.
If you’re an innovative, high-achieving problem solver with an affinity for connecting great people and an appreciation for all things startups, this role is for you.
About NextView Ventures:
We are NextView. We are a high-conviction, hands-on venture capital firm that helps entrepreneurs build companies of consequence to shape a future of collective prosperity. We specialize in leading seed and pre-seed rounds in pre-traction businesses that leverage software to tackle mass-market human problems, which we refer to as the ‘Everyday Economy.’
With $500M+ in assets under management, NextView comes to the table with a rare generalist perspective, investing across consumer and B2B businesses. Since 2011, NextView has invested in 200+ portfolio companies nationally, including Attentive, ThredUP, WHOOP, Devoted Health, Setpoint, TripleLift, and Bobbie.
We are a team that is compassionate, collaborative, creative, and incredibly ambitious. When you join NextView, you’ll join a respectful, inclusive group of go-getters.
About the Network Operations Role:
The NextView Network Operations Associate will drive engaging and interactive events and programming for the various networks under the NextView umbrella. Your work in ecosystem architecture, community nurturing, and network optimization will play a critical part in the long-term success of the NextView portfolio. Each network has its own specific characteristics, drivers, and goals, and it will be your job to build systems, processes, and infrastructure to empower these groups to win. As an early-stage fund, our ideal candidate for this role is a community builder & operational powerhouse who cares deeply about your work and has a knack for making connections, optimizing operations, and streamlining systems across all aspects of what you do. Here’s what you’ll be working on:
Event Operations
- This role will support end-to-end event planning and execution for the various NextView networks across our three major ecosystems: New York, San Francisco, and Boston.
- You will work alongside the Director of Platform to manage event objectives, budget, location research and venue selection, invitations, logistics, vendors, promotion, collateral, onsite planning and support, post-event follow-up communications, internal event tracking and recaps, etc.
- You will support across existing event playbooks including retreats, happy hours, dinners, mixers, webinars, and more.
- You will also be responsible for collaborating with the Director of Platform to produce net new event series to form deeper connections across the NextView ecosystem.
Network Management
- This role will focus on the activation and optimization of our founder and non-founder networks, actively engaging with the community of NextView entrepreneurs and operators to drive conversations, foster connections, and surface collective knowledge.
Founder Network
- You’ll be responsible for the management, upkeep, and optimization of our digital founder community platforms, both existing and future.
- You’ll be responsible for the management, upkeep, and optimization of our digital founder perks & benefits portal.
- You’ll be responsible for the management, upkeep, and optimization of the New York office, which acts as a coworking community hub for local founders.
- You’ll support the Director of Platform across a variety of founder communications i.e. founder newsletters.
Non-founder Network
- You’ll support NextView’s Director of Platform in driving strategy, setting goals, and developing/deploying programming across various operator networks, university networks, investor networks, and more.
General Network Infrastructure & Support
- This role will be responsible for building the necessary infrastructure to support the various network activations under the NextView umbrella.
- This role will also be responsible for ensuring all networks are properly tracked and accounted for across NextView’s data systems i.e. Affinity, Mailchimp, Notion, etc. You will work closely with NextView executive assistant on this.
- You will support across miscellaneous other support operations.
Skills & Experience
- Zero to three years of relevant experience (professional, personal, or academic), across one or many of the following functions: network management, community management, project management, office management, event planning, operations, talent & recruiting, former startup founder, former startup operator, VC platform role, accelerator programming role, etc.
- Proven track record of successfully building, launching, nurturing, and engaging communities, both virtually and in-person
- Experience with event planning and execution, both virtually and in-person
- Experience with office management, specifically co-working office management a plus
- Experience partnering with C-level individuals, managing high-level relationships, and fostering trust among various stakeholders
- Excellent networking, interpersonal, and relationship-building skills
- Phenomenal communication skills (verbal and written)
- Strong project management skills with a proven ability to prioritize and execute cross-functionally across multiple different projects and deadlines
- Demonstrated ability to execute with a high level of accuracy and conscientiousness
- Strong analytical skills with the ability to interpret data and make data-driven decisions
- Technical proficiency and comfort level with CRMs, CMSs, dashboard/portal creation tools, and other no-code tools (Affinity, AirTable, HubSpot, Google Suite, Notion, MailChimp, Slack, Zoom, Vimeo, Zapier, Softr, WordPress, etc.)
Personal Attributes
- A proactive go-getter with an entrepreneurial frame of mind
- Systems-level thinker and creative problem-solver
- Ability to work independently and collaboratively in a hybrid environment
- Low-ego attitude with a passion for service and helping others succeed
- Attention to detail with a desire to go the extra mile to craft great experiences
- Located in NYC with a willingness to travel cross-country for work 1-2x a month
About Your Benefits Package:
- A hybrid work environment, with opportunities to work from and visit offices in New York, San Francisco, and Boston. This role will be expected to work in-person in the NYC office minimally 3 days/week
- Generous benefits stipend and health reimbursement account (QSEHRA)
- Flexible vacation policy
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NextView recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, disability, age, veteran status, and other protected statuses as required by applicable law.
Our goal is to conduct a broad and inclusive search for this role. We are firm believers that diverse points of view strengthen the collective intellectual equity and long-term performance, and we truly welcome people with a broad set of backgrounds and perspectives to apply.
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How To Apply
Please submit your name, email, phone number, and LinkedIn URL in the box below. Be sure to attach your resume and use the cover letter space to answer the following questions in 250 words or less (total):
- Why are you interested in applying for this role?
- Why do you think you would be a good fit for this role?
- What do you think you’ll like the most and the least about this role?
If you have any additional materials you’d like us to review (personal blog, newsletter, social media presence, etc.), feel free to include them alongside your answers to the above questions. Thank you!
