Salary Range: $102,900.00 - $128,000.00Exact compensation may vary based on skill, experience and location.Why SAFE?SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!Professional Development Opportunities: Offering training programs, workshops, and mentorship.Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.Flexible Work Arrangements: Providing options for remote work and flexible scheduling.Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.Career Growth: Clear paths for career advancement and internal promotions.Work-Life Balance: Encouraging a healthy balance between professional and personal life.Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging. Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.POSITION PURPOSEThe Business Analyst serves as a crucial bridge between business stakeholders and data and technology teams, facilitating the development and implementation of effective business solutions. This role is responsible for analyzing business processes, identifying areas for improvement, and translating business needs into functional requirements for Data and IT projects. The Business Analyst collaborates with various departments to gather and document business requirements, create process models, and ensure that implemented solutions align with organizational goals and user needs. Key responsibilities include conducting thorough analyses of business operations, systems, and user requirements; facilitating communication between business units and Data and IT teams; and contributing to the successful delivery of projects that enhance operational efficiency and drive business value. The Business Analyst also plays an integral part in change management, helping SAFE Credit Union adapt to new processes and technologies. ESSENTIAL FUNCTIONS AND BASIC DUTIESWork with Business Data Stewards and business stake holders to gather and analyze business requirements through interviews, document analysis, workshops, surveys, and observation of business processes Develop and maintain detailed business requirements documents (BRDs), functional specifications (TRDs), and process models (BPMs) Create visual representations of business processes and data flows using appropriate tools and methodologies Conduct gap analysis between current and desired business processes, recommending solutions to bridge identified gaps Assist in the development of project scope, objectives, and success criteria Facilitate communication between business units and technical teams to ensure mutual understanding of project requirements Develop and execute test plans to ensure that implemented solutions meet business requirements Support user acceptance testing and provide guidance to end-users during system implementation Contribute to the creation of training materials and user documentation for new systems and processes operations Assist in change management activities to support the adoption of new processes and systems Monitor and report on project progress, risks, and issues to relevant stakeholders Document post-implementation reviews to ensure solution effectiveness and identify areas for improvement Stay informed about industry trends and emerging technologies to provide relevant insights and recommendations Contribute to the continuous improvement of business analysis practices within the organization Collaborate with project managers and technical team members to ensure projects are delivered on time, within scope, and on budgetPerform other duties, as assigned. QUALIFICATIONS Education/Certification: Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. Minimum of 3-5 years of professional experience as a Business Analyst or in a related role. In lieu of a degree, candidates with 7+ years of equivalent work experience in business analysis, project management, or a closely related field may be considered. Certificates, licenses, registrations: Professional certification such as ECBA (Entry Certificate in Business Analysis), CCBA (Certification of Capability in Business Analysis), or IIBA-AAC (IIBA Agile Analysis Certification) is preferred. Additional certifications such as ITIL Foundation or Scrum Master are beneficial. Required Knowledge: Solid understanding of business analysis principles, methodologies, and best practices Knowledge of various requirements elicitation techniques (e.g., interviews, workshops, surveys, document analysis) Familiarity with the software development life cycle (SDLC) and common project management methodologies (e.g., Agile, Scrum, Waterfall) Understanding of business process modeling techniques and notation (e.g., BPMN, UML) Knowledge of requirements documentation practices and tools Basic understanding of database concepts and data modeling Familiarity with testing methodologies and practices Understanding of change management principles Knowledge of common business applications and systems (e.g., Banking Cores, CRM, ERP) Awareness of IT service management concepts (e.g., ITIL fundamentals) Basic understanding of cybersecurity principles and their impact on business processes Familiarity with business intelligence and data visualization concepts Understanding of regulatory compliance relevant to the industry (e.g., data privacy laws) Knowledge of common office productivity tools and their application in business analysis Awareness of current industry trends and emerging technologies relevant to the financial industry Experience Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS & Abilities:Strong analytical and problem-solving skills with attention to detail Excellent communication skills, both written and verbal, with the ability to explain complex concepts to diverse audiences Effective interpersonal skills for building relationships with stakeholders at various levels Proficiency in requirements gathering and documentation techniques Ability to create clear, concise, and comprehensive business requirements documents Skilled in facilitating meetings and workshops to elicit and clarify requirements Capability to create process flows, wireframes, and other visual representations of business processes and systems Strong organizational skills with the ability to manage multiple tasks and prioritize effectively Adaptability and flexibility to work in a dynamic environment with changing priorities Proficiency in Microsoft Office suite, especially Excel and PowerPoint Basic data analysis skills and the ability to interpret data to inform business decisions Ability to think critically and identify potential issues or risks in proposed solutions Strong collaboration skills for working effectively in cross-functional teams Time management skills to meet project deadlines and manage stakeholder expectations Ability to maintain objectivity and make recommendations based on factual analysis Proactive approach to problem-solving and continuous improvement Capacity to learn new technologies and business domains quickly Active listening skills to accurately capture and understand stakeholder needs Ability to work independently as well as part of a team WORK ENVIRONMENT/PHYSICAL DEMANDS SUMMARY LANGUAGE SKILLSExcellent communication skills (verbal, written, listening skills, and empathy).Expert ability to build relationships with other leaders, business partners, and stakeholders. MATHEMATICAL SKILLS AND REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, or schedule form.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.The noise level in the work environment is usually moderate. INTENT AND FUNCTION OF JOB DESCRIPTIONS This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
