Overview We are seeking a Data Analyst Temporary hire (6 months) to assist with the implementation of SR quality measures and KYC first-line controls. This is a critical project that will help ensure compliance and improve performance across key areas. Duties & Responsibilities: Quality Metrics Integration: Work with the First Line of Defense and KYC Regulatory Excellence team to integrate SR quality metrics into relationship planning. Problem Identification: Use established metrics to identify underperforming SRs and develop action plans to address issues, ensuring full completion of objectives. KYC Compliance: Assist in establishing strong first-line controls for KYC compliance, including conducting regular training sessions for sales teams on updated procedures. Quality Control Reporting: Help develop and maintain quality control reports to monitor the effectiveness of KYC processes, highlighting discrepancies in new account setups. Qualifications Experience creating and maintaining quality control reports and presenting findings. Strong written and verbal communication to collaborate with teams such as First Line of Defense, KYC Regulatory Excellence, and sales. Detail-oriented with the ability to detect discrepancies and recommend corrective actions. Education Bachelor’s Degree (Preferred): In Business Administration, Finance, Accounting, Economics, or Risk Management. Degrees in related fields such as Compliance or Operations Management. Special Instructions to Candidates Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at 305-577-7680 or by e-mail at employment@citynational.com
