Who we areAt Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.About the roleWe’re seeking a talented Data Analyst to join our team and contribute to the growth and success of our video foundation model platform. In this role, you’ll help us establish and define Analytics at Twelve Labs; you’ll work closely with all facets of our business including our Product, Engineering, and Go-to-Market teams to analyze product data, marketing data, sales data to help us define the metrics that matter and actionable insights that inform our strategy and development roadmap.The ideal candidate will have a strong background in data analysis and statistics, as well as experience working with large datasets. Even if there are a few checkboxes that aren't ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs. In this role, you will Collect, process, and analyze large volumes of product usage data, customer feedback, and market data to identify trends, patterns, and opportunitiesCollaborate with product managers and engineers to define key metrics and KPIs for measuring product performance and collaborate on ensuring the right instrumentation of desired loggingBuild and maintain dashboards, reports, and data visualizations to communicate insights and trends to internal stakeholdersConduct user behavior analysis and segmentation to inform product development, pricing, and go-to-market strategiesDevelop and apply statistical techniques to predict user behavior, churn, and lifetime valuePartner with customer success and sales teams to analyze customer data and identify opportunities for upselling, cross-selling, and retentionWork with the marketing team to analyze the effectiveness of marketing campaigns and identify opportunities for optimizationCollaborate with the research team to design and analyze experiments to test new product features and hypothesesCommunicate findings and recommendations to senior leadership and cross-functional teams through clear and concise presentations and reportsStay up-to-date with the latest trends and best practices in data science, machine learning, and product analytics You may be a good fit if you have 3+ years of experience as an analyst or data scientist in a fast-paced, data-driven environmentStrong proficiency in SQL and PythonComfort with business intelligence tools in creating and maintaining reportingSolid understanding of statistical concepts and techniques, such as hypothesis testing, regression analysis, and clusteringExcellent problem-solving and analytical skills, with the ability to break down complex problems into actionable insightsStrong communication and storytelling skills, with the ability to translate technical findings into business-relevant insightsCollaborative and cross-functional team player, with the ability to work effectively with diverse stakeholdersFamiliarity with video understanding AI technologies and their applications is a plusEven if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs. We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.Benefits and Perks🤝 An open and inclusive culture and work environment.🧑💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.🦷 Full health, dental, and vision benefits✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.🏙 Remote-flexible, offices in San Francisco and Seoul and coworking stipend🛂 VISA support (such as H1B and OPT transfer for US employees)
