Reports to: Director of Development
Location: Remote; commuting proximity to NYC preferred
Classification: Full time, non-exempt, Union-eligible
CBA Category: D - Coordinator Level
About Bend the Arc
Bend the Arc is building a multiracial, multiethnic, intergenerational movement of Jews and allies across the country who are rising up to build an American future free from white supremacy, antisemitism, and racism. We’re investing in systems that keep our communities safe and divesting from systems that uphold white supremacy. We organize, advocate, tell stories, and develop the leaders that we need to finally build a true multiracial democracy in America. And we’re fighting for the joyful future we deserve: one where Black liberation is realized and where all of us — within and beyond our Jewish community — are safe and thriving.
The Bend the Arc family of organizations consists of Bend the Arc: Jewish Action, our 501(c)(4) organizing and advocacy arm; Bend the Arc Jewish Action PAC, the first and only Jewish PAC to advocate exclusively for progressive policies in the U.S.; and Bend the Arc: A Jewish Partnership for Justice, our 501(c)(3) education and leadership arm. We are proud to be a Union shop and to be working with the Non-profit Employees Union (NPEU) toward finalizing a Collective Bargaining Agreement and achieving our goals.
Headquartered in New York City, we have remote staff nationwide with clusters in Los Angeles and Washington DC, along with a network of staffed chapters, volunteer-led local groups, and affiliates organizing across the country.
Working at Bend the Arc
As a workplace, Bend the Arc is committed to building an antiracist and pro-Black organizational culture where staff can be whole people and are set up to be successful in their work. We are creating a culture of resilience, self-awareness, and ongoing learning to meet the political moment and to move toward our north star: a multiracial democracy where Black liberation is realized and where everyone can live and thrive.
We recognize the difficulty of our work and are committed to joy, celebration, and meaning in the midst of growth and struggle. We do this by prioritizing wellness and meeting staff needs through our policies, benefits, Bend the Arc Workers Union, culture of appreciation, and focus on relationship before task. As a Jewish organization, we root ourselves and our work in Jewish tradition, ritual and wisdom by engaging with Jewish holidays, text study, and more. We work in a collaborative hierarchy and strive to make decision making clear and transparent.
As an organization currently led by a majority Black team but with a majority white staff, our work to become an antiracist, pro-Black organization is ongoing and resourced. All staff are expected to participate in our race equity transformation work and apply shared principles, practices, and tools in executing their everyday job responsibilities. Staff are held accountable to a set of competencies that are regularly assessed through our evaluation process. This work takes place in regular all-staff meetings, trainings, an annual staff retreat, team meetings, and in ad-hoc and standing cross-team committees.
About the Position:
The Development Coordinator is an integral member of the Development team, which raises approximately $4MM per year in support of Bend the Arc’s work. In addition to this role, the Development team currently consists of a Director of Development, an Associate Director of Institutional Giving, a Senior Development Officer, and an Individual Giving Manager. Together, the team stewards individual and major donors and institutional funders across the country.
The Development Coordinator’s primary responsibilities are in department operations and systems management, with the topline priorities of ensuring smooth workflow of significant Development team projects, maintaining the integrity of department data and processes, and ensuring that donors are promptly recognized and responded to.
The Development Coordinator also supports events and special projects of the Development department as well as the PAC. This role holds an important piece of donor relationships, often in the vein of gift processing or event coordination, requiring attention to detail and a high level of donor support. Additionally, this position requires coordination and work with colleagues across all Bend the Arc departments, making relationship building a key to success in this role.
Key Responsibilities:
Database and Systems Management
- Maintain Raiser’s Edge database and perform clean-up and other projects to increase data integrity;
- Reconcile Raiser’s Edge and NationBuilder donor information (using Omatic, an integration interface);
- Provide training and technical assistance to the Development team, PAC, and staff solicitors in the use of Raiser’s Edge;
- Produce reports, donor lists, and dashboards to assist the Development team in effectively stewarding donor relationships and tracking their progress against fundraising goals;
- Regularly audit and review available software solutions for department needs; make recommendations to Director about potential improvements;
- In collaboration with the Director of Development and team, create and maintain operating business rules for the entry and analysis of Raiser’s Edge data;
- Maintain Development Department files.
Gift, Data, and Donor Communications Processing
- Process and track all gifts and contributions to all entities (501c3; 501c4; PAC), including checks, credit cards, and stocks;
- Prepare acknowledgement letters, honor/memoriam letters, and pledge letters;
- Maintain donor and gift records using the Raiser’s Edge database; run weekly gift reports and other reports as requested; track ongoing donor correspondence; track incoming and outstanding pledges;
- Work with outside consultants on weekly, monthly, and quarterly projects;
- Liaise with PAC compliance firm to disburse funds to endorsed candidates;
- Run monthly fundraising reports for the Board Finance Committee;
- Reconcile received revenue with the Finance Department on a monthly basis;
Administrative Support
- Prepare and update donor packets to support fundraising efforts;
- Provide administrative and logistical support in the planning and implementation of PAC and donor events, phone calls, parlor meetings, and conferences, which may occasionally (5-6 times per year) require working evening or weekend hours.
- Serve as first point of contact for mid-level and major donors; respond to internal and external calls, mail, and email;
- Provide day-to-day administrative support to the Development Department and PAC, and perform other administrative duties as needed;
- Support the communications team and the Individual Giving Manager with digital fundraising efforts and direct mail projects;
- Assist the CEO when the Executive Assistant is out/needs additional support.
Required Skills and Qualifications
Position Specific:
- Demonstrated experience and facility with fundraising database software is preferred, with prior Raiser’s Edge experience a strong plus
- Highly organized, motivated, and detail-oriented
- Comfortable with data entry; self-motivated and able to complete high-volume, detailed tasks (particularly in remote environment)
- Ability to manage sometimes fast-paced environments (particularly around peak months)
- Ability to work independently as well as collaboratively with remote supervision and colleagues
- Ability to maintain confidentiality of sensitive information and exercise discretion
- Ability to communicate organizational mission, values, and current work clearly and effectively with donors both in writing and in interpersonal communication
- Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google platforms (Gmail, Google Docs, Google Hangouts, etc.), as well as comfort learning new technology and systems
- Experience with databases and other software such as Raiser’s Edge, NationBuilder, and Slack is preferred, not required.
Staff Wide:
- Strong commitment to justice and equity and grounding in pro-Black values and practices; familiarity and alignment with Bend the Arc’s mission and vision
- Developed racial equity praxis (analysis and skill) that can be applied to day to day work
- Resilience and self-awareness to navigate power, responsibility and experience mindfully
- Values and is open to giving and receiving feedback.
- Communicates effectively, honestly, and considerately
- Works collaboratively and considerately with colleagues, within and across teams, to achieve goals and objectives
- Completes administrative responsibilities in a timely manner