Technical Program Manager

Figma • Fulltime • San Francisco, CA, USA + 1 more, United States • $149k - $317k / year • 3m ago

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!

The mission of the Engineering TPM team is to drive Figma’s most important cross-company engineering efforts, and we are looking for a Technical Program Manager to partner with our Tech org. The TPM team will take on oversight of the most important efforts that require coordinated technical execution across the Org in order to succeed. For 2024, our areas of focus are AI/ML, Security, Program Execution, and infrastructure. These efforts will involve prioritization, decision making, tracking execution & driving operational excellence in those areas. Process engineering will be a key part of this leadership role. We’re looking for someone that can work in a TPM greenspace environment, and is passionate about people, technology, and program management.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you’ll do at Figma:

Drive complex programs and projects, involving wide varieties of technical and non-technical stakeholders, across product areas at Figma.
Run programs that cross engineering team boundaries and involve significant product, business, and coordination complexity.
Ensure there is always a source of truth and accountability on scope, schedule, resources, open decisions / risks and quality of the program.
Deliver on each program milestone’s deliverables based on success criteria.
Teams and responsibilities include:
- Machine Learning: Drive AI feature development, including Gen AI models, collaborating with engineering, data science, and product teams. Manage the end-to-end project lifecycle from concept to deployment, with a focus on seamless AI integration into Figma’s platform. Requires deep expertise in machine learning, model training, and AI infrastructure. Coordinate experiments, optimize model performance, and manage vendor contracts.
- Security: Lead the Secure SDLC, managing security requirements, ML security, and vulnerability tracking. Partner with teams for security reviews and post-launch tracking. Oversee security partnerships, SaaS Security, and Data Governance. Drive security education to ensure best practices and compliance.
- Infrastructure: Ensure the reliability and compliance of Figma’s AWS infrastructure. Lead incident management, EKM, FedRamp compliance, and other special deployment and reliability programs. Coordinate incident responses, root cause analysis, and system optimization. Manage projects from planning to execution, enhancing performance and resilience.
- Program Execution: Oversee cross-functional execution of key platform initiatives like billing systems and interop features. Manage complex programs, drive collaboration, and ensure high standards in execution to deliver impactful user-focused enhancements, supporting Figma’s growth.

We’d love to hear from you if you have:

4+ years of technical program management experience
Expertise in organizing and driving complex initiatives like multi-team product launches and multi-quarter platform migrations
Experience operating in ambiguity, shepherding product, process, and/or engineering programs from concept to completion
Ability to find the balance between driving in a scrappy manner vs structured program management. Getting results!
The ability to form close, effective stakeholder relationships and manage competing priorities and incentives
Experience building and maintaining automated project dashboards (Asana, Mode, Datadog) and integrations

While it’s not required, it’s an added plus if you also have:

Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
Familiarity with a modern scaled web stack (AWS, Sinatra, React) would be valuable
Familiarity with ML and vendor management is a plus

Pay Transparency Disclosure

If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. You may view our Pay Transparency Policy by clicking on the corresponding link.

Annual Base Salary Range (SF/NY Hub):

$149,000—$317,000 USD

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma’s Privacy Policy.