Associate Story Ops Manager

Pocket Gems • Fulltime • San Francisco, CA, USA, United States • $68k - $115k / year • 3m ago

Pocket Gems seeks to build the greatest mobile games and most compelling interactive entertainment in the world. That’s the mission our founders began with, in an apartment above a pizza shop back in 2009, and it continues to inspire us today. With $155 million in backing from Sequoia Capital and Tencent, we’re constantly breaking new ground in mobile entertainment.

Our products have been downloaded over 500 million times by players around the world and have grossed over $1 billion in revenue. We continue to release brand new content for Episode, a mobile storytelling network and platform, and War Dragons, a visually stunning 3D real-time strategy game.

As our community of players continues to grow, we’re committed to building diverse and inclusive environments across our teams, and in our games.

As an Associate Story Ops Manager on Episode, you will work with our creators and team to develop best in class mobile storytelling processes and foster a community of learning within our Commissions Creator Program.

What You’ll Do:

Implement and validate effective educational materials that improve story performance for both beginner and experienced writers
Process content weekly for testing, publishing, and performance analysis
Conduct story development workshops, courses, and office hours designed for a high-volume pipeline of story creators
Maintain & improve processes for a healthy growing creator pipeline
Serve as a friendly, informative, and welcoming point of contact for all creators in our pipeline
Stay up to date and share learnings on current trends & best practices

What You Bring to the Story Team:

You have excellent teaching & development skills, especially at a one-to-many scale.
You know how to empower others to be their best critics and independently grow.
You show excellent judgment in identifying and assessing a writer’s potential.
You love using data to inform your and others’ creative work.
You love and understand our (predominantly female) mobile audience.
You’re adaptable & nimble, reacting quickly to changes in a small dynamic team.
You’re passionate about clear documentation, effective processes, and iterating toward success.
You’ve got 3+ years of experience in top performing free to play mobile storytelling games.

Extra Gems For:

Previous or current experience working with Episode’s toolkit.

**This position is approved to work remotely in the following states: California, Colorado, Washington, Texas, New York, and Massachusetts**

The range provided below is Pocket Gems’ reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition, this position is eligible for annual performance bonuses and equity.
Pocket Gems also has a comprehensive benefits package for which this position is eligible that includes Medical, Dental, Vision, 401(k) with Matching, Paid Time Off, Life Insurance, and Wellness Programs.

Please note that this information is only provided publicly for candidates in California, Washington, Colorado, and New York, but the role is open to candidates in Texas and Massachusetts as well.

Pay Range

$68,000—$115,000 USD

Read more about what we’ve been up to!

Pocket Gems Blog

At Pocket Gems, we’re building teams that value originality, inclusivity, and accountability -- and we hope to engage with talent based on these and other core values. We also offer competitive perks, such as flexible vacation, 401k matching, and a generous benefits package,

Pocket Gems is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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