About Pierce, an Oshkosh company
At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you’ll find more than 30,000 Pierce apparatuses on the road that are making a difference in people’s lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions.
SUMMARY
This position is for an individual with PC Support qualifications. The position will be part of a team supporting a large technology infrastructure which includes 1000+ end users located in the Fox Valley Area in Wisconsin. The analyst will assists the end-user community by troubleshooting and resolving issues that directly affect their ability to perform their job function effectively.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide PC hardware, software, and application support for all departments and associated offices. Movement of PC hardware, telephones and related peripherals between offices. Organizing/maintaining PC and related peripheral’s inventory and storage areas. Work as a third party liaison to vendors/service providers on installation, maintenance and warranty services Assist with projects within the Digital Technology department. Perform other duties and tasks as assigned.
MINIMUM QUALIFICATIONS
- Student pursuing an Associates or Bachelors degree in Business, Information Technology, or related area for entire duration of internship.
PREFERRED QUALIFICATIONS
- GPA of 3.0 or greater.
- Willing to work year-round; up to 40 hours per week.
- Proficiency in Microsoft Office Suite required.
- Knowledge of basic networking fundamentals, PC hardware, and peripheral de
- Ability to work under minimal supervision
- vices
- Knowledge of Windows desktop operating systems, Windows Active Directory, Microsoft Office application software and IBM Lotus Notes
- Experience with Microsoft SCCM (SMS) tools
- Excellent interpersonal, written, and oral communication skills
- Familiarity with mobile devices such as Apple products
- Familiarity with audiovisual (projector systems, video conferencing, etc)
- Dell and/or HP PC Warranty Service Certification
Oshkosh is committed to working with and offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability for any part of the recruitment process, please contact our reception desk by phone at +1 (920) 502.3009 or our talent acquisition team by email corporatetalentacquisition@oshkoshcorp.com.
Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation’s legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.
