We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview:
The Inventory Control Supervisor will oversee the inventory department for our evening shift reporting to the Inventory Control Manager. The position will be involved with maintaining an acceptable level of physical inventory. Will work directly with Department Managers or Operations Managers to ensure measures are in place to reduce and mitigate possible inventory accuracy discrepancies.
Responsibilities:
The Inventory Control Supervisor is responsible for supervising the daily tasks related to inventory control.
Ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the Department Managers or Operations Managers.
Lead the inventory department team on night shift and provide leadership to all inventory associates.
Partner with Department Managers and/or Operations Managers in the communication of policies in accordance to standard work.
Coordinate maintenance and random counts in accordance with FC count strategies ensuring compliance and consistency with SOX and other requirements including FDA recall notifications and documentation procedures.
Plan for and identify root causes of inventory deviation through cause-and-effect analysis.
Review and analyze customer defect data with development of corresponding action plans to reduce defects.
Lead and supervise a team of hourly associates in Inventory Control / Quality Assurance operations within the FC. Responsible for the overall direction, coordination, and evaluation of the operation on night shift.
Drive process improvements and the ability to keep pace with our explosive growth while motivating others to reduce shrink and inventory related defects.
Work with all department managers to identify and understand key projects, initiatives and system enhancements.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Preferred Qualifications
A completed bachelor’s degree from an accredited university or 1-3 years management experience in related field
Inventory & Quality Assurance Supervision experience
Experience with WMS Systems
Must be flexible with schedule when needed and ability to work weekends
Possess strong verbal and written communications skills; demonstrated ability to organize vast amounts of data and possess solid time management skills
Must be resilient, focused problem solver and self-starter with the ability to multi-task and prioritize in a complex environment
Capable of working the entire MS Office suite, especially Excel.
Supervisory experience in a Distribution or Manufacturing environment
Strong understanding of finance and accounting functions and understands inventory/accounting relationships
Strong commitment to employee development, as well as an exceptional level of dedication, motivation, & intelligence.
Ability to develop and enhance the department.
Pay & Benefits
Our compensation reflects the cost of labor across several US geographic markets. At Coupang, your base pay is one part of your total compensation.
The base pay for this position ranges from $74,900/year in our lowest geographic market to $90,000/year in our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.
General Description of All Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 18-21 days of the Paid Time Off (PTO) a year based on the tenure
- 12 Public Holidays
- Paid Parental leave
- Pre-tax commuter benefits
- MTV - [Free] Electric Car Charging Station
General Description of Other Compensation
“Other Compensation” includes, but is not limited to bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race (including traits historically associated with race, including but not limited to hair texture and protective hairstyles), color, religion, religious creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth or breastfeeding), gender identity, gender expression, sexual orientation, ancestry, national origin (including language use restrictions), age (40 and over), physical or mental disability, medical condition, genetic information, HIV/AIDS or Hepatitis C status, family status (including but not limited to marital or domestic partnership status), military or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other characteristic or class protected by the laws or regulations in the locations where we operate. Coupang is also committed to providing a safe work environment for its employees and consumers. As a condition of employment, Coupang requires employees to be fully vaccinated against Covid-19, subject to legally required accommodations. If you need assistance and reasonable accommodation in the application of recruiting process due to a disability, please get in touch with us at usrecruiting@coupang.com.
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