Our Story:Crisis Prevention Institute Inc. (CPI) is the worldwide leader in evidence-based de-escalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we’ve helped train more than 17 million people within service-oriented industries including education, health care, behavioral health, long-term care, human services, security, corporate, and retail.At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe the power of empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. It’s a philosophy that is central to everything we do, and traces back to our beginning.The Role:The Data Analyst will be responsible for providing actionable insights and maintainingaccurate data to drive targeted outreach, track performance, and support strategic market expansion.What You Get To Do Everyday:Analyze sales data to identify opportunities for deeper market penetration and targeted outreach.Develop and maintain reports and dashboards to track sales performance across market segments.Deliver actionable insights to support strategic sales initiatives and market expansion efforts.Ensure the accuracy and consistency of market segmentation data across systems.Monitor sales targeting efforts and assess their effectiveness using data-driven insights.Establish and maintain customer market segment hierarchies to ensure accurate classification.Work closely with multidisciplinary teams to define CPI’s roadmap and strategy, monitor operations metrics and KPIs, and provide insight and visibility.Translate business questions and hypotheses into analysis and actionable insights.Develop and maintain scalable and self-service visualization tools and storytelling dashboards.Foster strong relationships with stakeholders acting as a strategic and supportive link between technology, business, and product.Perform other position-related duties as assigned.You Need to Have:Bachelor’s degreeThree years or more of work experience in a data-related positionExperience working with Tableau, Power BI, client relationship management (CRM) systems, and SQLProficiency with Microsoft products including Outlook, Word, Excel, PowerPoint, and TeamsAbility to interpret market data and identify segment-based sales opportunitiesAbility to manage complex projects with a problem-solving approachSkilled in presenting complex insights tailored to sales and marketing teamsHigh accuracy in establishing and maintaining complex market hierarchiesStrong attention to detailAbility to multitask, prioritize and organize efficientlyAccountability for work producedPositive attitude, high-energyWell-developed interpersonal skillsWhat We Offer:$86,000 - $101,000 annual salaryAnnual company performance bonusComprehensive benefits package401kPTOHealth & Wellness DaysPaid Volunteer Time OffContinuing education and trainingHybrid work scheduleCrisis Prevention Institute is an Equal Opportunity Employer that does not discriminate against any applicant or employee on the basis of age, race, color, ethnicity, national origin, citizenship, religion, diversity of thoughts and beliefs, creed, sex, sexual orientation, gender, gender identity, or expression (including against any individual that is transitioning, has transitioned, or is perceived to be transitioning), marital status or civil partnership/union status, physical or mental disability, medical condition, pregnancy, childbirth, genetic information, military and veteran status, or any other basis prohibited by applicable federal, state, or local law. The Company will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
