Make a Difference: Join Tenants Queensland as a Financial Counsellor

Are you passionate about social justice and empowering vulnerable members of our community? Tenants Queensland is seeking dedicated Financial Counsellors to join our team and make a real impact on people's lives.

ABOUT US

Tenants Queensland has been at the forefront of tenant rights and support for more than three decades. Established in 1986, we are a specialist state-wide community legal centre providing free tenancy law advisory services for residential tenants. Our unwavering commitment to fairness and justice has made us a trusted name in the community, providing stability and hope to countless individuals and families across Queensland.

Why Join Us?

At Tenants Queensland, you'll not only make a significant impact on people's lives but also enjoy an array of benefits:

Salary sacrifice opportunities and NFP benefits, allowing you to retain more of your pay while reducing taxable income
Generous leave entitlements, including additional paid leave over Christmas and New Year
Attractive remuneration package from $97,000 - $106,000 plus superannuation
Flexible work hours to maintain a healthy work-life balance
Extensive training and development programs for continued professional growth

THE OPPORTUNITY

Tenants Queensland is seeking to fill a vacancy for the role of Financial Counsellor:

Full-Time position

This is a fixed-term contract until December 2025, with the possibility of extension.

As a Financial Counsellor, you'll be extending our range of tenant advisory services for Queensland residential renters, playing a critical role in empowering and supporting our clients.

Key Responsibilities:

Deliver high-quality financial counselling services to residential tenants
Provide expert advice and support on financial matters related to tenancy
Advocate for tenants in financial disputes
Conduct thorough assessments of clients' financial situations
Develop tailored financial plans and strategies for clients
Collaborate with legal professionals and other team members to ensure the best outcomes for clients
Contribute to community education initiatives on financial literacy for tenants

ABOUT YOU

With a commitment to the principles of social justice, you will support TQ's mission by role modeling our values of empowerment and respect. You'll possess:

At least three to five years' experience in delivering financial counselling services
Strong understanding of social justice principles
Excellent communication and interpersonal skills
Ability to empathize and work with diverse communities
Analytical thinking and problem-solving capabilities
Proficiency in client information management systems and Microsoft Office suite

Mandatory Requirements:

You must hold, or be eligible to hold, an associate or accredited membership of the Financial Counsellors Association of Queensland.

Qualifications:

Relevant qualifications in financial counselling

Tenants Queensland

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Financial Counsellor