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About Us
ServiceNow provides a cloud-based platform that helps businesses automate and streamline their operations. Known as the Now Platform, it offers a variety of applications and services that manage processes in areas like IT operations, customer service, human resources, and security operations. The platform is accessible over the internet, allowing organizations to use it without needing to install software on their own servers. This software-as-a-service (SaaS) model enables ServiceNow to generate recurring revenue through subscription fees. Unlike many competitors, ServiceNow focuses on large enterprises across various industries, including healthcare and finance, aiming to enhance efficiency and service delivery through digital transformation. The company's goal is to assist organizations in modernizing their operations and improving both customer and employee experiences.