Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 50 million locations globally and have managed over 2.5 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Communications Service Providers (CSPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day.

NetSuite Architect

Plume is seeking a skilled and experienced NetSuite Architect to join our team. The ideal candidate will be responsible for the design, administration, configuration, and maintenance of our NetSuite ERP system. This role involves working closely with finance, IT and sales organizations across time zones to ensure the system is optimized to support business operations and growth.

Responsibilities:

Serve as internal platform Administrator for Netsuite ERP system.
Provide support and training to users during the US hours, as well as implementing new features and functionality as needed.
Help streamline internal processes where possible by leveraging NetSuite's capabilities and functionality.
Maintain and optimize current NetSuite integrations with other enterprise systems (e.g., Oracle Shopify Connector and Zuora Connector)

Required Qualifications:

8+ years of experience in IT, with a focus on software engineering and system integration
4+ years of hands-on experience in the technical management of the NetSuite platform, including proficiency in script development, workflows, CSV imports, and reporting
Strong NetSuite development experience, including configuration, customization, integration, and reporting
Proficiency in SuiteFlow, SuiteTalk, and SuiteBundler
NetSuite developer certifications preferred
Ability in managing multiple tasks to meet business needs, adept at navigating obstacles to ensure successful completion
Strong analytical, problem-solving, and organizational skills
Excellent written, oral, and electronic communication skills
Detail-oriented, self-motivated, with strong collaboration and liaison abilities
Experience in project management, system implementation, and systems integration
Proficiency with saved searches, formulas, reporting creating dashboards, creating custom forms and creating workflows;
Proficiency with saved searches, formulas, reporting, creating dashboards, creating custom forms, creating workflows and templates customization;
Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system;
Strong understanding of finance systems and their inter-dependence with Netsuite

Preferred Qualifications:

Bachelor's degree in Computer Science or a related technical field preferred
Netsuite Development Certifications
proficiency in SQL, JavaScript, HTML, and other relevant programming languages
Experience with Zuora, Shopify and Avalara highly preferred

Total Compensation package would include: anticipated base compensation range of $117,000.00 - $159,000.00 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see for more details.

An employee's base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for CSPs and their subscribers, Plume partners with over 350 CSP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM.

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows CSPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.

Backed by investors such as Insight Partners and SoftBank Vision Fund 2, Plume is now valued at $2.6B, having added over $500M in funding in 2021 alone.

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

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