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Observe Inc. provides a platform called the Observability Cloud, which helps businesses manage and understand the large amounts of data produced by complex applications. This platform is particularly useful for software developers and engineering managers who need to monitor their applications effectively. Unlike traditional monitoring tools that work in isolation, the Observability Cloud can gather data from various sources and formats, offering a complete view of application performance. The company operates on a subscription model, allowing customers to try the platform for free before committing to a purchase. A key differentiator for Observe Inc. is its focus on high-quality customer support, which may include premium support options. The goal of Observe Inc. is to simplify the challenges of modern software development, enabling developers to make informed decisions based on the data generated by their applications.