Primary Responsibilities:

Participate in daily activities of operational support and facilitate client service needs
Heavy contact with High-net-worth clients regarding; new account documents, LOAs, account updates, funds disbursements, charitable gifting, account performance, trade activity, asset transfers, statement inquiries, objective changes, portfolio market values, stock quotes, online access, etc.
Perform account maintenance including but not limited to; checks and wires, RMDs, name/address/beneficiary changes, ACAT and DTC transfers, cost updates, client directed trade orders, and other miscellaneous client requests
Initiate new account openings through the Centralized Business Services Team, assist clients with required documentation and explanations of procedures, and oversee the transfer of assets
Act as a liaison between Portfolio Managers, Operations, and clients
Perform administrative tasks including answering phones, scheduling and coordinating client meetings, electronic filing of client documents, limited travel and expense reports
Oversee marketing initiatives including mass mailings, quarterly commentary, salesforce campaigns, coordinate logistics, and maintain guest invitee lists for client events
Prepare presentation material and ad hoc reports for current and prospective client meetings
Compile and distribute daily, monthly, quarterly and ad hoc oversight reporting to the team
Maintain multiple addressees used to group clients for reporting and trading purposes
Interact with operations and middle office to resolve any account or performance discrepancies
Utilize Salesforce and Outlook to manage client information, track and monitor frequency of client contact, and record notes and pertinent information from client meetings (i.e. strategy or asset allocation updates)
Review and process quarterly billing; includes adding new or removing closed accounts, adjusting account information, updating fee schedules and family groups, providing account specific invoices, and monitoring accounts receivables
Position has the opportunity for increasing responsibility and growth over time

Experience and Skills Qualifications:

Series 7 and 63 required; will consider ability to obtain registrations within firm guidelines
1-2 years of client service or support in the financial services industry preferred
Proficiency in Microsoft Office including Excel, PowerPoint, Outlook, and Word
Salesforce knowledge and experience is a plus
Strong interpersonal, client servicing, and communications skills (both written and verbal)
Ability to organize, prioritize, manage multiple tasks, and keep team apprised on open items all within a fast-paced environment
Detail oriented and organized with strong follow up skills
Candidate needs to be team-oriented yet also able to work independently with minimal guidance or supervision
Capable of exercising discretion when managing confidential information
Ability to take initiative and meet clear deadlines

Compensation Details

The salary range for this role is $80,000-$95,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. This range is only applicable for jobs to be performed in the job posting location. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This job is also eligible for a discretionary bonus, which, along with base salary and retirement contributions, is part of our total comprehensive package. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), life insurance and other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, production, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Neuberger Berman is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com.

Learn about the Applicant Privacy Notice.

Neuberger Berman Group LLC

New Jobs

Client Associate