Hi Marley enhances communication in the insurance industry, focusing on the claims process. Their platform uses text messaging to improve the efficiency of interactions between insurance companies and their clients. By offering a software-as-a-service (SaaS) solution, Hi Marley allows insurance carriers to integrate their communication tools into existing systems on a subscription basis. This approach helps insurance companies boost customer satisfaction and streamline operations. Hi Marley distinguishes itself from competitors through strategic partnerships with companies like Copart and Guidewire, which enhance its platform and market reach. The company's goal is to improve the claims process for insurance carriers and their customers, making communication more effective and efficient.