Location: Madison, WI (Required)

Company Overview:

Forage Kitchen is a fast-growing restaurant chain with a focus on healthy, fast-casual dining. We provide real, nutritious, feel-good food. We are dedicated to improving eh food system through a focus on transparent sourcing, quality ingredients, and scratch-made meals made by caring teams who aim to promote healthier, happier living for all. With 7 locations currently operating and 9 units planned by the end of the year, we are poised for continued expansion. We are a young, dynamic organization that thrives on innovation, agility, and a passion for delivering high-quality experiences to our customers.

Job Overview:

The Director of Operations will play a key leadership role in overseeing and driving the operational success of our multi-unit restaurant chain. The ideal candidate will have extensive multi-unit management experience, a proven track record of operational and financial success, and a passion for developing and implementing systems that support growth and efficiency. The candidate must be based in or willing to relocate to Madison, WI.

Key Responsibilities:

Oversee the day-to-day operations of all restaurant locations, ensuring operational excellence and consistency.
Develop and implement scalable systems, processes, and frameworks to support growth and efficiency across multiple units.
Monitor and manage financial performance, including budgeting, forecasting, and P&L accountability.
Drive operational improvements that enhance customer satisfaction and increase profitability.
Collaborate with leadership to develop strategies for continued growth and expansion.
Lead, mentor, and develop a high-performing operations team.
Ensure compliance with all company policies, safety standards, and health regulations.
Identify opportunities for improvement in guest service, operations, and cost control.
Work closely with other departments, including marketing, HR, and finance, to align operational strategies with overall business goals.

Qualifications:

Minimum of 5 years of restaurant experience.
Proven experience in a multi-unit restaurant management role.
Demonstrated success in operational and financial management, including P&L responsibility.
Strong leadership skills with the ability to inspire and develop teams.
Ability to thrive in a fast-paced, dynamic environment and embrace the challenges of a growing organization.
Exceptional organizational skills and attention to detail.
Experience developing and implementing systems, processes, and operational frameworks.
Excellent communication and interpersonal skills.
Strong problem-solving abilities and a solutions-oriented mindset.
Passion for the restaurant industry and commitment to delivering an outstanding customer experience.
Passion for sustainable agriculture and a strong knowledge of clean eating.

Compensation:

We offer a competitive salary and benefits package, commensurate with experience.

Forage Kitchen

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Director of Operations