Our purpose is to bring hope to life by enabling life-changing therapies for patients around the globe, creating a healthier and happier tomorrow. Our mission is to work side by side with our customers in order to improve patients' lives by bringing new biopharmaceuticals to market.

As an IT Systems Administrator, you will be a member of our global IT Infrastructure team. You will partner with colleagues across all of our sites and in many different functions to improve, manage, maintain, implement, and replace critical IT systems.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

System Maintenance and Support:

Manage, monitor, and maintain servers, networks, and IT systems.
Ensure system availability and performance through regular updates, patch management, and backups.
Troubleshoot and resolve hardware, software, and network issues efficiently.

Network Administration:

Demonstrate a conceptual understanding of LAN, WAN, VPNs, and wireless networks.
Support efforts to ensure optimal performance and security by collaborating with network specialists.

User Support and Training:

Provide technical support to employees, including troubleshooting and resolving IT-related issues.
Conduct user training sessions to improve system utilization and cybersecurity awareness.

Security Management:

Implement and manage security policies, firewalls, and antivirus solutions.
Monitor systems for vulnerabilities and respond to security incidents.

Cloud and Virtualization Management:

Administer cloud services (e.g., AWS, Azure, Google Cloud) and virtualization platforms (e.g., VMware, Hyper-V).
Optimize resources and ensure seamless integration of cloud solutions.

Database Administration:

Manage and maintain databases, including SQL and MySQL environments.
Ensure database performance, availability, and security through regular monitoring and optimization.
Collaborate with developers and other stakeholders to design and implement database solutions.

Audit and Compliance:

Prepare for and respond to IT audits, ensuring compliance with regulatory and organizational standards.
Maintain up-to-date documentation and evidence for audit readiness.
Collaborate with stakeholders to implement and maintain compliance with industry standards such as GMP, NIS2, GDPR, HIPAA, or ISO 27001.

Documentation:

Maintain comprehensive documentation of IT systems, procedures, and configurations.
Develop and update disaster recovery and business continuity plans.

Collaboration:

Coordinate with vendors and service providers for hardware/software procurement and support.
Assist with IT-related projects, such as system upgrades and new technology implementations.

EDUCATION/EXPERIENCE:

BS/BA degree Computer Science, Information Technology, or a related field with 3+ years of industry experience. Equivalent education and experience may substitute for stated requirements.
Proven experience as a Systems Administrator or similar role.
Strong knowledge of Windows Server environments.
Conceptual understanding of network management principles (e.g., routers, switches, firewalls).
Familiarity with virtualization tools (e.g., VMware, Hyper-V, SCVMM) and cloud platforms.
Certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified: Azure Administrator, or Cisco CCNA. Preferred, but not required.
Knowledge of ITIL practices and principles.

COMPENSATION:

$83,920 - $115,390

Our culture at AGC Biologics is defined by the six core values: Knowledge, Trust, Quality, Ingenuity, Accountability and Teamwork. Our core values stem from our team members and are embedded into our DNA. They provide a common language and understanding of how we as an organization are connected across three continents. Our core values serve as a compass and reminder of how we achieve our purpose of bringing hope to life for patients around the globe.

AGC Biologics is a leading global biopharmaceutical Contract Development and Manufacturing Organization (CDMO) with a strong commitment to delivering the highest standard of service as we work side-by-side with our clients and partners, every step of the way. We provide world-class development and manufacture of mammalian and microbial-based therapeutic proteins, plasmid DNA (pDNA), messenger RNA (mRNA), viral vectors, and genetically engineered cells. Our global network spans the U.S., Europe, and Asia, with cGMP-compliant facilities in Seattle, Washington; Boulder and Longmont, Colorado; Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan. We currently employ more than 2,500 employees worldwide. Our commitment to continuous innovation fosters the technical creativity to solve our clients' most complex challenges, including specialization in fast-track projects and rare diseases. AGC Biologics is the partner of choice. To learn more, visit www.agcbio.com. Want to keep posted about our growth and learn more about our company? Follow us on LinkedIn and give us a quick Like on Facebook!

AGC Biologics offers a highly competitive compensation package and a friendly, collaborative culture that values personal initiative and professional achievement. AGC Biologics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

AGC Biologics

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IT Systems Administrator III